Shipping & Returns

SHIPPING

Shipping rates and timing vary based upon shipment type and destination.
Your shipping rate will be automatically calculated at checkout.
Estimated delivery times are to be used only as a reference, will commence from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes.
Please refer to the chart below for shipping methods, costs and delivery times for your destination:

STANDARD SHIPPING

Destination Cost
Delivered
European Union 10 € 3-5 working days
Switzerland 10 € 3-5 working days
United Kingdom 10 € 3-5 working days
Norway 15 € 3-5 working days

EXPRESS SHIPPING

Destination Cost
Delivered
Italy 10 € 1-2 working days
European Union
15 € 1-4 working days
Switzerland 15 € 1-4 working days
United Kingdom 15 € 1-4 working days
Norway 25 € 1-4 working days
Extra EU countries 25 € 3-6 working days

The cost of taxes and duties are included in the order for the following shipping destination:

European Union
Switzerland
United Kingdom
USA
Canada
Australia
New Zealand
Hong Kong
Republic of Indonesia
Republic of Korea
Singapore
Taiwan Region
Thailand

If a DAP (Delivery At Place) destination is selected (outside of the countries listed above), the price at the checkout excludes all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to the carrier to release your order from customs. Unfortunately these cannot be estimated in advance, therefore we recommend contacting your local customs office or tax authority.

RETURNS

We hope you will love everything that you order from us, but in case you can return and request a refund for any item ordered within 14 days of the delivery date.
We offer free returns collection service for any purchases that meet our Returns Policy .
We inform you that the purchased items cannot be replaced or exchanged and, therefore, if you wish to change any product, you can make a return and proceed with a new order.
We recommend creating an account and log in before placing your order, to track your return status.
Items must be returned in their original condition, packaging and with original tags attached.
To request a return, start the return process by clicking here .
All approved returns will be refunded as soon as possible and after being checked in our warehouse. Currency, account and payment method as used for original.