Shipping & Returns
Due to the current situation, deliveries in Russia and Ukraine have been suspended.
Holiday Closures: December 24-25-31, January 1st.
Shipping rates and timing vary based upon shipment type and destination.
Your shipping rate will be automatically calculated at checkout.
Estimated delivery times are to be used only as a reference, will commence from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes.
Please refer to the chart below for shipping methods, costs and delivery times for your destination:
|European Union||10 €||3-5 working days|
|Switzerland||10 €||3-5 working days|
|United Kingdom||10 €||3-5 working days|
|Norway||15 €||3-5 working days|
|Italy||10 €||1-2 working days|
|15 €||1-4 working days|
|Switzerland||15 €||1-4 working days|
|United Kingdom||15 €||1-4 working days|
|Norway||25 €||1-4 working days|
|Extra EU countries||25 €||3-6 working days|
DDP: we ship in DDP (delivery duties paid) in the following shipping destination (cost of taxes and duties are included in the order):
Republic of Indonesia
Republic of Korea
European Union: taxes are included in the order.
DAP: if a DAP (Delivery At Place) destination is selected (outside of the countries listed above), the price at the checkout excludes all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to the carrier to release your order from customs. Unfortunately these cannot be estimated in advance, therefore we recommend contacting your local customs office or tax authority.
We hope you will love everything that you order from us, but in case you can return and request a refund for any item ordered within 14 days of the delivery date.
We offer free returns collection service for any purchases that meet our Returns Policy .
We inform you that the purchased items cannot be replaced or exchanged and, therefore, if you wish to change any product, you can make a return and proceed with a new order.
We recommend creating an account and log in before placing your order, to track your return status.
Items must be returned in their original condition, packaging and with original tags attached.
To request a return, start the return process by clicking here .
All approved returns will be refunded as soon as possible and after being checked in our warehouse. Currency, account and payment method as used for original.